Each piece is handcrafted with meticulous attention to detail and quality by highly skilled jewellers using solid 14k and 18k gold that won't tarnish. We use recycled gold as much as possible in our production process and use ethically sourced gemstones and non-conflict diamonds, so you can feel good and look good.
Poppy Finch accepts Visa, Mastercard, and PayPal.
All order information sent to poppyfinch.com is encrypted. Our website uses Secure Sockets Layer (SSL) technology to protect your online order information.
CAN I REPLACE A LOST EARRING?
Yes. If the style is in stock you may purchase a half pair. Some styles are produced for limited time only and may not be available at the time of the request. Please email email@example.com to inquire about earring replacement.
CAN I REPLACE A LOST EARRING BACK?
Yes. If you lost an earring back, please email info@PoppyFinch.com with the earring style and color of the earring back. We will send you a replacement. Replacement cost for earring back ranges from $15-$30 depending on the backing model.
Each order arrives in our pink Poppy Finch jewelry box and velvet pouch.
SPECIAL & PERSONALIZED ORDERS
Some styles can be personalized or altered, e.g. change stone options or adding engraving. Please email firstname.lastname@example.org if you have any specific requests, and we will get back to you on what we can do for you. All special orders and personalized orders are non-returnable and non-exchangeable.
Our bracelet comes in the standard 7" length. If you need a shorter or longer length, we can make it fit to your wrist. To make the bracelet shorter than 7", there is no additional cost. To add extra length or extension, there may be a small cost depending on the type of bracelet. To inquire, please email email@example.com.
Please note that bracelet with custom length adjustment is a final sale.
Poppy Finch offers a customized hand engraving service for a selection of our fine designer jewelry where allowed by the design. Please make sure to put your engraving specification in the comments section, or contact us at firstname.lastname@example.org. All engraved items are non-returnable and non-exchangeable.
Poppy Finch charges Sales Tax for any orders shipped to an address in Canada. All orders shipped to the USA and overseas are subject to the final destination country’s taxes, tariffs and duties. These charges, based on the declared value of international orders, are to be paid by the customer upon delivery. If the customer declines tax and tariff payment and the package is forfeited at customs, the customer will be responsible for the cost of return shipping to Canada.
If you have questions, please email us at info@PoppyFinch.com.
At this time, Poppy Finch does not have a public showroom, but our returns service allows you to try on pieces and ship them back if you are not satisfied for any reason.