RETURNS AND EXCHANGES

RETURNS & EXCHANGES

If you decide your piece is not right for you, not a problem.  Please reach out to us to initiate your return or exchange within 15 days from the date you receive your order.  To be eligible for a return, the piece must be unworn, unaltered and sent back in our original packaging.  

Please email us at info@poppyfinch.com to initiate your return or exchange and we will send you a shipping label.  CAD$15 handling and shipping charge for exchange and return from Canada.  US$20 for exchange and return from the US.  At the time, we cannot offer international returns outside of US and Canada.

We cannot accept returns for merchandise purchased anywhere other than PoppyFinch.com. 

Special orders or customized Items cannot be returned.

RETURN ADDRESS:

POPPY FINCH INC.
Attn: Customer Care
1355 Parker Street
Unit 260
Vancouver, BC  Canada
V5L 2J9