Please reach out to us to initiate your return or exchange within 15 days from the date you receive your order. To be eligible for a return, the piece must be unworn, unaltered and sent back in our original packaging. All sale items are final.
Please email us at info@poppyfinch.com to initiate your return or exchange and we will send you a shipping label. CAD$20 shipping charge for exchange and return from Canada. US$20 for exchange and return from the US. At the time, we cannot offer international returns outside of US and Canada.
We cannot accept returns for merchandise purchased anywhere other than items purchased directly from our website.
Special orders or customized items cannot be returned.
RETURN ADDRESS:
POPPY FINCH INC.
Attn: Customer Care
68 E. 2nd Ave.
Unit 100
Vancouver, BC Canada
V5T 1B1