At Poppy Finch quality and craftsmanship is of our utmost concern. However, jewelry by its very nature is delicate. If you should experience the need for repair on any Poppy Finch jewelry item please email info@PoppyFinch.com. Please reference your Name, Address, Order Number and Repair Issue.
Poppy Finch will repair at no charge any breakage caused by manufacturer defect within one year of receipt of purchase. Repairs needed after one year or deemed to be caused by misuse will incur a repair charge at the customer’s expense. Repairs will be assessed on an individual basis.
We only accept repairs for items purchased on PoppyFinch.com. Repairs for items purchased at one of our retailers must be returned through the original point of purchase and cannot be accepted through the PoppyFinch.com.
Please refer to our Jewelry Care Instructions for tips on how to keep your Poppy Finch jewels in tip-top condition.