ORDER PROCESSING
We offer free standard shipping, and expedited shipping. Please remember that your order will take time to process before it ships, even if you select express shipping. We do our best to turn orders around as quickly as possible.
Made-to-order styles also requires production time between 2 to 5 business days.
If you have a rush order, please contact us at info@poppyfinch.com. We will always do our best to accommodate your requests.
SHIPPING COSTS
Free Standard Shipping to Canada on any orders over USD$200. To enjoy free shipping on eligible orders, please select “Free Standard Shipping” at checkout.
Standard shipping delivery time: 2-8 business days.
Canada
$10 standard shipping 2-8 business days
$20 express shipping 2 business days
USA
$15 standard shipping 2-8 business days
$25 express shipping 2 business days
International
$50 express shipping only via FedEx: 2-4 business days.
TRACKING YOUR ORDER
Once a purchase has been made on poppyfinch.com, an email confirmation will be sent to the email address provided at checkout. An email will also be sent once your order has been shipped and is en route to your door – this email will include your tracking number. You may use your tracking number to check in on the status of your order at any time.
LOST AND DAMAGED ITEMS
Please contact info@poppyfinch.com immediately with any issues or concerns that comes up regarding your order.